CSRA Probation Services, Inc. has demonstrated a standard of excellence in the field of court services. We are uniquely qualified to provide a wide array of community supervision options to local courts, counties, and cities. Our services are generally offender funded which results in no cost to the courts or the taxpayers. We provide services that result in significant savings to the cities, counties, and courts that we serve. Our services, from managing a hands-on supervision program to assisting with administrative support, provide a direct benefit to the court, the offender, and the community.
The company was established in response to a need for local, privatized misdemeanor probation services due to a state policy of suspending misdemeanor probation services. Since inception, the company has grown to be the largest misdemeanor probation agency in Georgia. The overall focus has evolved from basic misdemeanor probation supervision to include a broad spectrum of community supervision programs.
CSRA Probation Services, Inc. is registered with the Misdemeanor Probation Oversight Unit of Georgia. We meet or exceed all qualifications and standards established for private probation providers. We maintain liability insurance and all employees are bonded.
Michael Popplewell is President and founder of CSRA Probation Services, Inc. Mike grew up in Augusta, Georgia and earned degrees in Criminal Justice and Psychology from Augusta College. He began his career with the Georgia Department of Offender Rehabilitation as a probation officer. Mike worked for the state of Georgia for almost 18 years serving in various capacities.
In November of 1997, Mike left the state and founded CSRA Probation Services, Inc. He began operations with a single office, one employee and a contract to provide services to six courts.
Today, the company serves over 140 courts from more than 30 offices statewide. They also provide various specialty services such as drug testing, electronic monitoring, and pretrial superv1s1on.
Mike has been recognized as a leader and innovator in the field of community corrections. He developed a smartphone supervision app, an early termination incentive plan, an offender satisfaction survey, as well as other programs to facilitate offender success. He holds memberships in many professional organizations including the Community Corrections Association of Georgia (on the Board of Directors), American Probation and Parole Association, International Community Corrections Association, Corrections Technology Association, and the National Association of Drug Court Professionals.
Mike has been recognized and interviewed by many news media outlets including HBO, U.S. News and World Report, Augusta Chronicle, Channel 6- Augusta, Channel 12- Augusta, and French television.
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Ginny D. Kent is the Chief Executive officer for CSRA Probation Services, Inc. She began her career in the court services industry as a probation officer with CSRA in January 1999. The company’s third employee, Ginny has played an integral role in managing company growth while ensuring and maintaining a standard of excellence. She became a Regional Manager in 2003, took over as Director of Operations in 2007 and was named CEO in January 2020. During her tenure at CSRA she has worked in various areas of general client supervision, indigent defense administration, pre-trial diversion and bond supervision program coordination, drug testing training and certification, electronic monitoring, human resources, and finance & accounting. Ginny graduated from Georgia Southern University with dual Bachelor of Science degrees in Sociology and Social Work. She is a member and past president of the Thomson Kiwanis Club and holds memberships with the Community Corrections Association of Georgia, the American Probation and Parole Association, and the International Corrections Association.
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Margie Greene is Director of Quality Assurance for CSRA Probation Services, Inc.and founder of Georgia Corrections Corporation (GCC) where she served as CEO and Director of Probation for fifteen years. Greene previously served as Chief Clerk of Court for Monroe County Probate Court. Her vast court administrative experience enabled her to develop a high quality probation service based on individual court needs. In 2009, GCC received distinctive recognition from the County and Municipal Probation Advisory Council as a “stellar” probation service. Greene obtained her Bachelor of Science degree in Criminal Justice from Tift College at Mercer University.
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Amanda Garrett is Director of Field Services for South Georgia. She is a native of Coffee County and began her career as a probation officer serving the State Court of Coffee County in October 1996. In 2003, she was promoted to Program Manager with oversight over three offices. In 2009 she was promoted to Regional Director and in 2013 she was promoted to State Coordinator with Providence Community Corrections.
Amanda received her Associate of Arts in Psychology from South Georgia College and her Bachelor of Science in Psychology from Valdosta State University. Amanda began working in the court system in 1994 as a work-study student with the Solicitors office of Coffee County. Part of her duties there involved working with the Victim Witness Assistance Program.
Amanda has received training in Quality Assurance for Case Management, Domestic Violence Intervention, Anger Management, and Character Development.
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Jeremy Brett is Director of Case Management Services and Software Development for CSRA Probation Services. He began in the court system as Probation Officer in 2001 in Sandersville GA. Brett has since served as a Regional Director managing over 8 offices and servicing 15 courts in Georgia and Florida providing client supervision, urinalysis testing, bond supervision and GPS electronic monitoring. He also manages the client supervision computer-based program that is on the cutting edge of technology and diversity for CSRA customers and clients. Brett attended Florida State University where he majored in Interdisciplinary Sociology and was a member of the 1999 National Championship Football Team.
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Steve Queen is Director of Business Development. Steve joined CSRA in 2017 via the
acquisition of another probation firm. Steve has over 25 years of experience
as a Probation State Director. He has been instrumental in the development
of standards and programs for many Georgia courts and brings valuable
knowledge and experience to his role with CSRA. Steve began his professional
career as a Probation Officer with the Georgia Department of Corrections in
1990. Steve has directed the establishment of more than a thirty (30) new offices and implementation of new programs to serve new court customers. He has served in numerous
management positions and through his current assignment, is a key
member of the CSRA executive management team. Steve graduated from
Gainesville College with his Associates Degree in Political Science and
from Georgia State University with his Bachelor of Interdisciplinary Studies
(Pre-Law). He also holds memberships or certifications with P.O.S.T.
(Certified Probation Officer), Georgia Professional Association of Community
Supervision, Community Corrections Association of Georgia, National
Association of Probation Executives, and Big Brother/Big Sister of Atlanta
(Volunteer / Mentor). Steve currently sits on the Georgia Department of Community Supervision Board.