Professional. Excellence. Results.
CSRA Probation Services, Inc. has established a long-standing reputation for excellence in court and community supervision services. We are uniquely qualified to deliver a comprehensive range of supervision and support options to local courts, counties, and municipalities. Our services are generally offender-funded, resulting in no cost to the courts or taxpayers, while providing measurable cost savings to the jurisdictions we serve.
From hands-on supervision programs to administrative and operational support, our services are designed to benefit the courts, the individuals under supervision, and the broader community. Our approach emphasizes accountability, efficiency, and public safety.
The company was founded in November 1997 by Michael Popplewell following an 18-year career with the Georgia Department of Corrections, where he began as a probation officer and served in multiple leadership roles. CSRA Probation Services was established in response to a statewide policy change that suspended state misdemeanor probation services, creating a critical need for reliable, locally based private probation providers. Since its founding, the company has grown to become one of the largest misdemeanor probation agencies in Georgia, expanding beyond traditional supervision to offer a broad spectrum of community supervision programs.
CSRA Probation Services, Inc. is registered with Georgia’s Misdemeanor Probation Oversight Unit and meets or exceeds all qualifications and standards required of private probation providers. We maintain comprehensive liability insurance, and all employees are fully bonded.
MANAGEMENT
Ginny D. Kent serves as President and Chief Executive Officer of CSRA Probation Services, Inc. She began her career in the court services industry as a probation officer with CSRA in January 1999 and was the company’s third employee. Throughout her tenure, Ginny has played a pivotal role in guiding the organization’s growth while maintaining a consistent standard of excellence in service delivery.
Ginny advanced through the organization in several leadership roles, becoming Regional Manager in 2003, Director of Operations in 2007, and Chief Executive Officer in January 2020. In March 2023, she assumed ownership of the company following the retirement of founder Michael Popplewell.
Over the course of her career, Ginny has gained extensive experience across all areas of court and community supervision, including probation services, indigent defense administration, pretrial diversion and bond supervision program coordination, drug testing training and certification, electronic monitoring, human resources, and finance and accounting. Her comprehensive operational knowledge supports effective, compliant, and fiscally responsible service delivery across the organization.
Ginny is a graduate of Georgia Southern University, where she earned a Bachelor of Science degree in Sociology with a minor in Social Work. She is actively engaged in her community and professional organizations, having served as a member and past president of the Thomson Kiwanis Club and currently serving as Vice President of the McDuffie County Chamber of Commerce Board of Directors. She also maintains memberships in the Community Corrections Association of Georgia, the American Probation and Parole Association, the Association of Women Executives in Corrections, and the International Corrections Association.
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Jill R. Guin serves as Director of Operations and Human Resources for CSRA Probation Services, Inc. She holds an Associate of Arts degree in Criminal Justice from Augusta State University and is a native of Wilkes County, Georgia. Prior to joining CSRA, Jill worked with the Toombs Judicial Circuit Child Support Enforcement Unit.
Jill began her career with CSRA Probation Services in 2001 as a Probation Officer and has since advanced through several key leadership roles. In 2014, she was promoted to Manager of the Evans Office, and in 2017, in recognition of her exceptional experience and leadership, she was named Regional Director. In 2021, Jill was appointed Director of Operations, and in 2025 she assumed responsibility for managing the company’s Human Resources functions.
Throughout her tenure at CSRA, Jill has developed extensive expertise across multiple areas of court and community supervision, including general probation supervision, pretrial diversion programs, bond supervision, GPS electronic monitoring, and drug testing services. Her operational leadership and hands-on experience support the organization’s commitment to effective, compliant, and high-quality service delivery.
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Steve Queen serves as Director of Business Development for CSRA Probation Services, Inc. He joined CSRA in 2017 through the acquisition of another probation services firm and brings more than 25 years of experience in community supervision, including service as a Probation State Director.
Throughout his career, Steve has been instrumental in developing standards and implementing programs for courts across Georgia. He began his professional career in 1990 as a Probation Officer with the Georgia Department of Corrections and has since held numerous leadership and management positions. His extensive experience includes directing the establishment of more than thirty new probation offices and overseeing the implementation of innovative programs to support newly served court jurisdictions.
Steve’s depth of operational and strategic expertise makes him a key member of CSRA’s executive management team, where he contributes significantly to organizational growth, compliance, and service expansion.
Steve earned an Associate Degree in Political Science from Gainesville College and a Bachelor of Interdisciplinary Studies (Pre-Law) from Georgia State University. He is a POST Certified Probation Officer and holds memberships with the Georgia Professional Association of Community Supervision, the Community Corrections Association of Georgia, and the National Association of Probation Executives. He has also served as a volunteer and mentor with Big Brothers Big Sisters of Atlanta. Steve currently serves as Board Chairman of the State of Georgia Department of Community Supervision.
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Ty Davis serves as Executive Regional Director for Region One at CSRA Probation Services, Inc. A native of Lincoln County, Georgia, Ty graduated from Georgia Southern University in 1998 with a Bachelor’s degree in History and a minor in Sociology.
Ty began his career with CSRA Probation Services in November 2001 as a Probation Officer in the Washington office. Over the years, he advanced into the role of Regional Manager, overseeing operations for the Washington, Thomson, and Waynesboro offices. In January 2024,
Ty was promoted to Executive Regional Director for Region One, expanding his leadership responsibilities to include management of the Evans and Augusta offices.
In addition to his professional accomplishments, Ty is an active living historian and participates in historical education events nationwide through the American Long Rifle Association. In recognition of his dedication to public education and preservation, he was honored in 2017 for contributing more than 1,000 volunteer hours to Martin’s Station at Wilderness Road State Park in Ewing, Virginia.
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Jeremy Brett serves as Executive Regional Director for Region 2 (Middle Georgia) at CSRA Probation Services, Inc. He began his career in the court system in 2001 as a Probation Officer in Sandersville, Georgia.
Since that time, Jeremy has held progressively senior leadership roles, including Regional Director, where he managed operations across more than eight offices and provided services to fifteen courts in Georgia and Florida. His areas of oversight include client supervision, urinalysis testing, bond supervision, and GPS electronic monitoring programs.
In addition to his regional leadership responsibilities, Jeremy oversees CSRA’s client supervision computer-based program, ensuring the organization remains at the forefront of technological innovation and service diversity for courts and clients.
Jeremy attended Florida State University, where he studied Interdisciplinary Sociology and was a member of the university’s 1999 National Championship Football Team.
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Amanda Garrett serves as Executive Regional Director for Region 3 (South Georgia) at CSRA Probation Services, Inc. A native of Coffee County, Georgia, she began her career as a Probation Officer serving the State Court of Coffee County in October 1996.
Amanda has advanced through a series of leadership roles throughout her career. In 2003, she was promoted to Program Manager with oversight of three offices. She was later promoted to Regional Director in 2009 and, in 2013, to State Coordinator with Providence Community Corrections, further expanding her leadership and operational experience.
Amanda began working within the court system in 1994 as a work-study student with the Coffee County Solicitor’s Office, where she supported the Victim Witness Assistance Program. Her early experience laid the foundation for a career focused on effective supervision, compliance, and community-focused court services.
She holds an Associate of Arts degree in Psychology from South Georgia College and a Bachelor of Science degree in Psychology from Valdosta State University. Amanda has completed specialized training in Quality Assurance for Case Management, Domestic Violence Intervention, Anger Management, and Character Development, supporting her comprehensive approach to community supervision and program oversight.
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Sandee Lanier serves as Executive Regional Director for Region 4 (East and West of the Atlanta metropolitan area) at CSRA Probation Services, Inc. She brings more than 25 years of experience in the field of corrections and community supervision.
Sandee began her career in January 1994 as a Probation Aide serving the State Court of Rockdale County. She was promoted to Probation Officer later that year and advanced steadily through leadership roles, including Supervisor in 1998 and Program Manager in 2000, where she oversaw operations for six courts. In 2005, Sandee was promoted to Regional Director, assuming responsibility for supervision of seventeen courts.
Sandee holds an Associate of Arts degree from Andrew College and a Bachelor of Science degree in Sociology from LaGrange College. She has completed extensive professional training in Quality Assurance for Case Management, Character Development, Electronic Monitoring, Anger Management, Moral Reconation Therapy (MRT), and Domestic Violence Intervention.
She is actively involved in professional and community organizations, serving as a member of the Rockdale County Task Force Against Family Violence and the American Probation and Parole Association
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Nickie Hill serves as Executive Regional Director for Region 5 (North Georgia) at CSRA Probation Services, Inc. A native of Jackson County, Georgia, she began her career in court services in 1997 as Assistant City Clerk for the City of Arcade.
Nickie later earned a degree in Criminal Justice and joined CSRA Probation Services in 2015 as a Probation Officer serving Oconee County, Georgia. In recognition of her leadership and operational expertise, she was promoted to Office Manager for the Jackson County office in 2019 and was named Executive Regional Director in 2020.
Nickie brings extensive experience across multiple areas of community supervision, including general client supervision, drug testing, electronic monitoring, pretrial diversion, and related court services. In her current role, she oversees operations for five offices throughout Northeast Georgia, ensuring consistent, high-quality service delivery across the region.
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Brian Smith serves as Director of Information Technology for CSRA Probation Services, Inc. He joined CSRA in 2017, bringing extensive experience in IT leadership and systems management. Prior to joining CSRA, Brian served for 12 years as IT Director for the City of Sandersville, where he oversaw technology operations and infrastructure. He has also contributed to his community as a volunteer firefighter.
Brian attended Sandersville Technical College and holds multiple professional certifications, including Certified Fiber Optic Technician, PC Repair Technician, Network Technician, CISCO Specialist, CISCO CCNA Specialist, and CompTIA A+ Certified Preparation. His expertise ensures that CSRA remains at the forefront of technology, security, and operational efficiency.
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