Professional. Excellence. Results.
CSRA Probation Services, Inc. has demonstrated a standard of excellence in the field of court services. We are uniquely qualified to provide a wide array of community supervision options to local courts, counties, and cities. Our services are generally offender funded, resulting in no cost to the courts or the taxpayers. We provide services that result in significant savings to the cities, counties, and courts that we serve. Our services, from managing a hands-on supervision program to assisting with administrative support, directly benefit the court, the offender, and the community.
The company was founded by Michael Popplewell in November of 1997 when he left the State of Georgia Department of Offender Rehabilitation, where he began as a probation officer and served in various capacities for 18 years. The company was established in response to a need for local, privatized misdemeanor probation services due to a state policy of suspending misdemeanor probation services. Since its inception, the company has grown to be the largest misdemeanor probation agency in Georgia. The overall focus has evolved from basic misdemeanor probation supervision to include a broad spectrum of community supervision programs.
CSRA Probation Services, Inc. is registered with Georgia's Misdemeanor Probation Oversight Unit. We meet or exceed all qualifications and standards established for private probation providers. We maintain liability insurance and all employees are bonded.
MANAGEMENT
Ginny D. Kent is the President and Chief Executive Officer for CSRA Probation Services, Inc. She began her career in the court services industry as a probation officer with CSRA in January 1999. The company’s third employee, Ginny has played an integral role in managing company growth while ensuring and maintaining a standard of excellence. She became a Regional Manager in 2003, took over as Director of Operations in 2007, and was named CEO in January 2020. In March 2023, Ginny took over ownership of the company when company founder Michael Popplewell retired. During her tenure, she has worked in various areas of general client supervision, indigent defense administration, pre-trial diversion and bond supervision program coordination, drug testing training and certification, electronic monitoring, human resources, and finance & accounting. Ginny graduated from Georgia Southern University with dual Bachelor of Science degrees in Sociology and Social Work. She is a member and past president of the Thomson Kiwanis Club and currently serves on the Board of Directors for the McDuffie County Chamber of Commerce. Additionally, Ginny holds memberships with the Community Corrections Association of Georgia, the American Probation and Parole Association, the Association of Women Executives in Corrections, and the International Corrections Association.
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Jill R. Guin is the Director of Operations for CSRA Probation Services, Inc. Additionally, Jill serves as Executive Regional Director over Region 1 in the Central Savannah River area. Jill received her Associate of Arts in Criminal Justice from Augusta State University. She is a native of Wilkes County and previously worked with the Toombs Judicial Circuit Child Support Enforcement Unit. Jill began her career with CSRA Probation Services in 2001 as a Probation Officer. In 2014, Jill was promoted to Manager of the Evans Office and in 2017 based on her exceptional experience and leadership, was promoted to Regional Director for CSRA. In 2021 Jill was named Director of Operations. During her tenure at CSRA she has worked in various areas of general client supervision, pre-trial diversion, bond supervision, GPS electronic monitoring and drug testing.
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Steve Queen is Director of Business Development. Steve joined CSRA in 2017 via the acquisition of another probation firm. Steve has over 25 years of experience as a Probation State Director. He has been instrumental in the development of standards and programs for many Georgia courts and brings valuable knowledge and experience to his role with CSRA. Steve began his professional career as a Probation Officer with the Georgia Department of Corrections in 1990. Steve has directed the establishment of more than a thirty (30) new offices and implementation of new programs to serve new court customers. He has served in numerous management positions and through his current assignment, is a key member of the CSRA executive management team. Steve graduated from Gainesville College with his Associates Degree in Political Science and from Georgia State University with his Bachelor of Interdisciplinary Studies (Pre-Law). He also holds memberships or certifications with P.O.S.T. (Certified Probation Officer), Georgia Professional Association of Community
Supervision, Community Corrections Association of Georgia, National Association of Probation Executives, and Big Brother/Big Sister of Atlanta (Volunteer / Mentor). Steve currently serves as Chairman of the Board of Community Supervision .
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Jeremy Brett serves as Executive Regional Director over Region 2, Middle Georgia for CSRA Probation Services. He began in the court system as Probation Officer in 2001 in Sandersville GA. Brett has since served as a Regional Director managing over 8 offices and servicing 15 courts in Georgia and Florida providing client supervision, urinalysis testing, bond supervision and GPS electronic monitoring. He also manages the client supervision computer-based program that is on the cutting edge of technology and diversity for CSRA customers and clients. Brett attended Florida State University where he majored in Interdisciplinary Sociology and was a member of the 1999 National Championship Football Team.
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Amanda Garrett serves as Executive Regional Director over Region 3, South Georgia . She is a native of Coffee County and began her career as a probation officer serving the State Court of Coffee County in October 1996. In 2003, she was promoted to Program Manager with oversight over three offices. In 2009 she was promoted to Regional Director and in 2013 she was promoted to State Coordinator with Providence Community Corrections. Amanda received her Associate of Arts in Psychology from South Georgia College and her Bachelor of Science in Psychology from Valdosta State University. Amanda began working in the court system in 1994 as a work-study student with the Solicitors office of Coffee County. Part of her duties there involved working with the Victim Witness Assistance Program. Amanda has received training in Quality Assurance for Case Management, Domestic Violence Intervention, Anger Management, and Character Development.
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Sandee Lanier serves as Executive Regional Director over Region 4, East/West of Atlanta Georgia. Sandee has over 25 years' experience in the field of corrections. She started her career in January 1994 serving the State Court of Rockdale County as a Probation Aide. She was promoted to Probation Officer July 1994, named Supervisor in 1998, promoted to Program Manager in 2000 overseeing 6 courts and in 2005 promoted to Regional Director supervising 17 courts. Sandee graduated from Andrew College with an Associates in Arts and from LaGrange College with a Bachelor of Science in Sociology. She has received training in Quality Assurance for Case Management, Character Development, Electronic Monitoring, Anger Management, MRT- Moral Recognition Therapy, and Domestic Violence Intervention. Sandee is a Member of the Rockdale County Task Force Against Family Violence and a member of the American Probation and Parole Association.
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Nickie Hill serves as Executive Regional Director over Region 5, North Georgia. She is a native of Jackson County who began serving the courts as the Assistant City Clerk for the City of Arcade in 1997. She later went on to earn her degree in Criminal Justice and began her career with CSRA in 2015 while serving as a probation officer in Oconee County, GA. In 2019, Nickie was promoted to office manager in the Jackson County office and was named Executive Regional Director in 2020. Nickie has expertise in the areas of General Client Supervision, Drug Testing, Electronic Monitoring and Pre-trial Diversion and related services. She oversees five offices in Northeast Georgia.
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Brian Smith is Director of Information Technology. Brian joined CSRA in 2017 as Director of IT. For 12 years Brian served as the IT Director for the City of Sandersville. He has also served as a volunteer Fire Fighter. Brian attended Sandersville Technical College and holds certifications in the following areas: Certified Fiber Optic Technician, PC Repair Tech, Network Technician, CISCO specialist, CISCO CCNA specialist and CompTIA A+ certified preparation.
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Jordan Winn is Director of Human Resources. Jordan joined our team in 2024 and has fifteen years of operations, finance and human resources management experience in leadership roles and as a small business owner. He is a North Alabama native and a graduate of the University of Alabama, earning a Bachelors in 2008 and Masters in 2009. At UA, he was a member of the Business Honors Program, Judicial Board of Sigma Nu, multiple honor societies and named to the Dean's and President's list throughout his 5 years. Jordan has obtained various trainings and certifications within the human resources, operational excellence, and most recently earned a post-graduate certificate in Applied Data Science from Massachusetts Institute of Technology. Jordan is excited to combine his experience and education to make a strategic and people focused impact through career coaching, training and ensuring best practices. As a strong believer in rehabilitation and the importance of the justice system, he believes that this role is both professionally and personally rewarding.
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